If your verification failed, it can be for different reasons:

  • Please check if your business is eligible

  • You need to provide an official ID document (driver licenses are not valid)

  • You may have used an expired or unreadable document

  • Check that you have sufficient lighting when taking the verification video via your smartphone

  • Ensure a stable internet connection throughout the process

  • Your submission has contained an error or typo

In case your verification fails you will receive an email with further instructions. If you have any further questions related to your verification process, please contact customer service.


Important: Please do not hesitate to contact Friday Finance's support team should you experience any issues or require additional support.

Just use the chat function on the Friday Finance homepage or in the Friday Finance App (the speech bubble symbol in the lower right-hand corner) or send an email to: help@fridayfinance.com.

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